LVIT offers server support and administration for a variety of server types and brands. If it's Apple, Blackberry, Microsoft, SAP or your flavour of Linux, our technicians have the skills required to help your business manage and your technology. Choose from our monthly support plan where you can schedule on-site or remote support services to assist with the day to day administration or "as needed" to perform critical patches or troubleshoot problems.
Server Monitoring: 24x7 server monitoring allows our administrators to keep an eye on your critical systems ensuring that problems are addressed minutes after they happen. This kind of proactive monitoring prevents costly downtime, increases availability and ensures proper maintenance and stability.
Consultation and Best Practices: Are you expanding? Is your current infrastructure the result of countless years of 'ad hoc' additions that's created an unmanageable network or resulted in sub-standard performance? Our consultants can help access your situation and assist you in making the best choice that fits your business' need. We offer both open source and proprietary solutions that account for every budget.
Your network is the backbone of your business and when it fails, you stop being productive and that translates into lost income for your business. The technicians at LVIT have extensive experience managing and troubleshooting network issues and their related hardware.
Network Monitoring: Having a set of skilled eyes monitor your network around the clock has its benefits. When hardware fails our technicians can quickly diagnose and resolve issues getting you back to business with a minimum of down time. Our monitoring services keep a steady eye on each piece of equipment that makes up your network, from your ISP connection to your firewall to each piece of networking gear.
Content Filtering: The web is full of distractions that keep employees from doing the work you need them to do resulting in lower productivity. With content filtering, you can foster a more productive environment by reducing or eliminating access to social media sites, unwanted chat mediums and any other sites you deem distracting. The result is not just a more professional operation, but one that reduces the use of bandwidth and exposure to possible risks that can affect production or even threaten systems and data.
Performance: How many times have you waited for the network to deliver the file you need? There's nothing more agonizing than working with a slow connection. It limits your production, wastes money and can be demoralizing to staff. Liberty Village IT can audit your network to ensure proper configuration, security and setup to help identify bottle necks, security holes and determine if your production load outstrips the networks capacity to do its job. We offer a number of inexpensive upgrades that will boost performance and increase production and will raise morale by helping your staff accomplish the tasks they've been assigned. Happy staff, higher production, greater manageability, that's money well spent.
Computing today has a number of wildly powerful mobile solutions for businesses on the go. The dazzling array of technology allows us to connect to the web, draft emails, view multimedia content and do just about anything. Of course, along with this power comes an array of technical issues that can be downright confusing. That's why LVIT offers support services for mobile phones and tablets for popular brands like Blackberry, Android and Apple.
- Basic setup and configuration,
- Contacts migration,
- Email setup and synchronization,
- Importing and exporting data,
- Data backup and recovery,
- Application troubleshooting,
- Geo tracking in case of loss or theft.
Computers, regardless of form factor, are integral to a company's ability to enhance a workers output. Like any tool, computers require a minimum level of maintenance to ensure they're working in top order and to reduce chances of failure. That's why Liberty Village IT offers a variety of support services for all major brands of computer including Apple, Dell, HP, Acer, Toshiba, Sony, IBM, Compaq and Lenovo. Each service can be custom tailored to meet your specific business objectives and budget.
On demand support: Our 'On-demand' services enable you to call as needed to diagnose and repair a malfunctioning piece of equipment. Our secure online ticketing system allows users to report issues as they arise either by phone, email or direct access. To avoid excessive IT charges, direct access to our system requires ticket approval from an authorized manager before any action is taken. This method streamlines support workflows creating an efficient system that results in faster response while keeping costs under control. Our ticket reporting systems enable us to capture data on the kind of issues you face and allow us to report on areas that are eating up your IT budget.
Proactive monthly support: Our monitoring tools keep track of the computers on your network, watching for changes that could affect security or threaten performance. Common issues that go unnoticed like drive health, virus updates, system and security patches are all monitored allowing us to provide you with a month to month report on the health of your systems.
Most business owners never consider the impact a catastrophic hardware failure would have on their business operation until it happens. This kind of loss doesn't occur often, but threats to your data do exist and are simple click away. Proper backup processes are not an option, they are a must, and Liberty Village IT can help you plan and schedule your backups to avoid disaster. Our consultants have helped many businesses develop and implement backup policies and procedures to ensure the security of their data and business future.
Security is fundamental to the responsible operation of any business, as is the individual security of your computers and that of your network itself. Liberty Village IT helps small business owners adopt security policies aimed at reducing the danger posed by common threats like viruses and hackers. Our consultants can help your business reduce the risk through a comprehensive security audit. Because there is no single point of failure when it comes to security, our audits include all aspects of your infrastructure including but not limited to:
- Configuration analysis of network routers and firewalls.
- Workstations analysis.
- User access and education.
- Server analysis.
Additionally, Liberty Village IT can implement management tools to inventory the software and hardware used throughout your network so as to ensure that no unauthorized software is being used, potentially putting your business in a liable position.
Traditional telephone companies tend to overcharge and under-deliver. With new technologies emerging, competitive options are becoming increasingly more available that cater specifically to small business. Voice over Internet Protocol (VoIP) has been gaining popularity for the better part of a decade, but is receiving a lot more attention today as businesses look for ways to save money without compromising compatibility, features, and ease-of-use.
Liberty Village IT has partnered with voipster to offer cloud-based telecommunication solutions at a fraction of the cost of traditional phone systems. VoIP allows the human voice to be treated as a data packet, affording you the opportunity to control it as you see fit; not how the telephone company thinks it should work for you.
voipster's Linux-based infrastructure is powered by Asterisk software and hosted on the Rackspace Cloud; this allows incredible network scalability, performance, and redundancy. voipster offers unlimited plans (that are truly unlimited), low international rates, and advanced features not found with traditional phone service. This is a simple to manage and cost-effective unified communications solution for your business.
A representative from voipster would be more than happy to sit down with you to discuss your small business needs and determine how we can both improve your communications, and save you money.